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The Pros And Cons Of Broadband Internet Phone Service
By Mark Hipp, Sat Dec 10th

Most people don't know that they already have everything theyneed to start saving money using internet telephony, or VoIP.All you have to have is a regular telephone and high-speedinternet access. That's it! If you have both of those, you areready to start saving loads of money on local and long distancephone calls.

It is inevitable that VOIP will replace traditional telephoneservice at some point. The only question is when should you jumpin?

VOIP is quickly becoming more reliable and receiving wideracceptance. In fact, phone companies are already takingadvantage of the technology to provide cheaper long distancerates. Like any emerging technology, however, there are kinks inthe system that are still being worked out.

Advantages:

InternetPhone Service has numerous advantages over traditionaltelephone service. The most obvious is the cost benefits. If youhave a high-speed internet connection, you can make phone callsfrom PC-to-PC anywhere in the world for FREE! More commonPC-to-Phone calls usually come with a small charge but are stillmuch cheaper than regular phone service.

For a small monthly fee, you can sign up with a VoIP serviceprovider and get unlimited calls within the country!International calls can also be made for a fraction of the costof regular service.

Another advantage is its portability. You can make and receivephone calls wherever there is a broadband connection by simplysigning in to your VOIP account. This makes VOIP as convenientas e-mail. When you're traveling, you simply pack a headset orInternet phone; then you can talk to family or colleagues fornext to nothing.

Phone-to-phone VOIP is also portable. Internet phones are smalland light enough to take anywhere. When you sign up with a VOIPservice provider, the Internet phone or adaptor used by thatservice is assigned a unique number. This 'phone number' remainsvalid, even if your VOIP service is in Los Angeles and you'reconnected to the Internet in London. When plugged into abroadband connection, anywhere in the world, you can make andreceive calls as though you were at home.

Features like call forwarding, call waiting, voicemail, callerID and 3way-calling, are included with Internet telephone at noextra charge. While you're talking on the phone, you can sendpictures and documents at the same time.

Disadvantages:

Unfortunately, there are a couple of minor drawbacks you mayexperience. The first is the fact that you would loose serviceduring a power outage and the other

is limited emergencycalling.

Conventional phone service continues by the current suppliedthrough the phone line during a blackout. This isn't possiblewith Internet phones. When the power goes, there goes VOIPservice. Battery backups and power generators that provideelectricity are the current solutions to this problem.

Emergency (911) calls are another concern for many potentialcustomers as well. In the event that you need to call 911 butcan't speak or have to leave, your call can be traced whendialed from a traditional phone. However, this is not the casewith VoIP. Fortunately, there is currently technology beingdeveloped called 'e911' that will make this possible, so thiswill not be a problem for much longer.

VOIP also has sound quality and reliability problems. Data sentacross the Internet usually arrives at its destinationscrambled. E-mail and documents can be reassembled in thecorrect order when it arrives. Voice data also arrivesscrambled, but it's more complicated because of the real-timenature of VOIP. Some data packets may have to be dropped whenthey don't arrive in time, in order to make voice connectionswith the least delay. This can cause brief silences in the audiostream.

Your internet connection speed and the distance of the call arethe two biggest factors in the quality of the call. If you arein a high-traffic area this may also cause some loss in thequality of the conversation. Once again, technology isconstantly being improved on and this is becoming less and lessof an inconvenience.

While the disadvantages mentioned above currently present minorproblems, it is expected that these will be corrected by theyear 2008 and VoIP technology will have become the industrystandard for telephone communication.

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Mark Hipp is an avid technology and amatuer radio enthusiast. Healso manages several websites providing information on a broadrange of topics including internetphone service from Vonage, reviews on iPods andaccessories, and repairing scratchedCDs.

About the author:Mark Hipp is an avid technology and amatuer radio enthusiast. Healso manages several websites providing information on a broadrange of topics including internetphone service from Vonage, reviews on iPods andaccessories, and repairing scratchedCDs.

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