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Net Telephone Services In Trouble - 911 Fcc Rules Upheld
By Richard A. Chapo, Sat Dec 10th

Net telephone service providers are facing a huge problem. Acourt has upheld FCC regulations requiring the voice overinternet protocol providers to provide 911 services.

911 Rules

As you know, traditional telephone companies provide 911 callservices to customers. Under long established laws, thetraditional telephone companies are required to automaticallyroute such calls to a geographically appropriate area anddeliver the originating phone number and address of the call.Net telephone services haven't done this in the past as thetechnical reading of the regulations didn't require them to. Nowthe regulations do and it is causing problems.

VOIP net telephone services are having severe difficultycomplying with the FCC regulations. The calls are not routedthrough a traditional telephone line structure, which makes itvery hard to determine the original calling number and address.On top of this, it is extraordinarily difficult to route thecalls to the appropriate geographic emergency phone call center.Throw in politics and you have a boondoggle in the making.

911 In A Digital Age

In many cases, government agencies

fail to appreciate thecomplexities of the Internet and digital technology. They have ahabit of issuing rules and regulations that are eitherantiquated or impossible to implement. The FCC and FTC arefamous for doing so, particularly since the agencies seem tohave the technical sophistication of dinosaur. On the issue of911 rules for net telephone services, however, the FCC has actedappropriately.

911 is a critical service that must be made available to thepublic. It performs a service that is both needed and necessary.As the net telephone services seek bigger shares of thecommercial market, they must also assume larger responsibilityfor the services they provide. This is particularly true for 911services.

911 emergency call centers help save lives. In health risksituations, time is almost always a critical component in theoutcome. Given as much, the FCC has acted appropriately inrequiring net telephone services to provide 911 services tocustomers.

About the author:Richard A. Chapo is a San Diego business lawyer withhttp://www.sandiegobusinesslawfirm.com - a San Diego businesslaw firm in San Diego, California.

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